FAQ

Delivery time within Cilacap area usually takes 1-2 business days, depending on the destination and type of goods. We are committed to providing fast and on-time service.

Yes, we serve deliveries outside Cilacap city with various delivery options to suit your needs. Please contact us for more information.

You can track your shipment status through our website or by contacting our customer service. We will provide a tracking number to facilitate monitoring.

Shipping fees for large-sized items are calculated based on the size and weight of the goods. We will provide a transparent price quote before shipment.

If there is a delivery issue, please contact our customer service within 24 hours. We will evaluate the problem and provide the best solution, including a refund if necessary.

Yes, we accept shipping of valuable items including electronics. We use special packaging and insurance to ensure the safe arrival of your items.